Privacy Policy

This privacy policy discloses the privacy practices for this website - http://www.myriadinc.net. If you have any questions about this policy, please contact us. Myriad Solutions is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. Myriad Solutions collects information from our users at several different points on our website. RegistrationAt various places on our website, a user may be requested to register their expressions of interest. During this process a user may be required to give their contact information (such as name and email address). This information is used to contact the user about the services for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site. Order/Upgrade We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and if purchasing online financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Cookies A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. Log Files We use IP addresses and Host information to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses & Host information is not linked to personally identifiable information. Sharing We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person or company. Links This website contains links to other sites. Please be aware that we (Myriad Solutions, Inc.) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website. Subscription ServicesIf a user wishes to subscribe to any Subscription Services we may offer (eg. product release notification), we ask for contact information such as name and email address. This information will be used solely to enable the effective delivery of such services to the user. Surveys & Contests From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, and the Products & Services we provide. Site & Service Updates We also send the user site and service announcement updates. We communicate with the user to provide requested services and issue resolution via email, phone, fax, or in person. Correction/Updating of Personal Information If your personal information changes, or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove your personal data. This can usually be done by emailing csg@myriadinc.net, or by contacting the Myriad Solutions office. Public Forums - Feedback This site may make chat rooms, forums, message boards and/or news groups available to its users. Please remember any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Choice/Opt-out Where information is gathered that may be used for a purpose, other than that expressly indicated, our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive subscription services or promotional materials from us may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at csg@myriadinc.net, or by contacting the Myriad Solutions office. Users of our site are always notified when we are collecting their information for any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not. Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Return Policy

Product returns are subject to Manufacturers Restrictions.  Not all products are eligible for return.  The Customer agrees to follow the Myriad Solutions Policy, and contact the Myriad Solutions office before attempting to return any product(s).  Defective Software that has been opened is returnable within 30 days from the date of invoice for exchange for the same software title only, or as otherwise covered under an existing maintenance agreement.  Un-opened Software may be returned for refund or exchange within 14 days from the date of invoice.  Multiple Software Licenses can be returned for refund or exchange within 30 days from the date of invoice subject to Manufacturer Approval.  Original shipping charges are not refunded on returned items.

Course Terms & Conditions

All signed Course Registration Forms (or Purchase Orders) must be received by Myriad Solutions not less than 5 working days prior to course commencement. Course bookings will not be confirmed unless signed Course Registration Form(s), Purchase Order(s), or full payment is/are received by Myriad Solutions not less than 5 working days prior to course commencement. Confirmation is subject to written notification by Myriad Solutions. Customers who cancel a booking providing 5 working days or less notice are liable to pay 50% of the course fees. Replacement participants are accepted. If a nominated attendee is unable to attend the course booking the customer can provide a replacement participant. Myriad Solutions reserves the right to cancel or postpone any course as deemed necessary by Myriad Solutions. Myriad Solutions reserves the right to vary scheduled course dates and fees.